Construction: 45 years; Owner/Partner with MBR 40 years.
David's start in the construction field came during high school. After several years working professionally with a local company, he founded Miller Building & Remodeling Co. including new construction homes as well as remodeling. His expertise in carpentry, masonry, drywall, knowledge of plumbing and electrical, sales, estimating, and administrative work kept him extremely busy. By 1990 his business had expanded to the point that he needed full-time crews and administrative help which allowed him to spend more time in sales and estimating. MBR then shifted to concentrate only on remodeling projects, which is their focus today. David's vast knowledge of the construction business increases as he invests in industry-specific education, sharing this with his crews and his customers. His easy-going nature and warmth encourages potential clients to get to know both him and his business. David knows the importance of treating each customer as if he were his only customer and strives to instill that once a customer of MBR, always a member of the MBR "family."
Administrative Manager; Partner with MBR 30 years.
Expertise: Administrative Duties. Terri is familiar with every administrative aspect of the construction and remodel business. She manages the office of MBR and is in charge of all accounting as well as public relations, marketing, human resources, and correspondence. Despite all these responsibilities, Terri's main goal is to assist in ensuring that every client is happy with their remodel. MBR has been blessed with wonderful clients and she enjoys seeing the projects develop into functional, safe, updated spaces that make each homeowner happy.
Construction: 27 years; with MBR 27 years; Partner
Expertise: Management & Sales. Alan was educated in Davie County Schools and holds degrees from North Carolina State University. He started working in the family business at 12 years old doing "grunt work" during the summers and after school and then continued contributing to the company at a higher skill level through his college years. He coordinates all facets of building and remodeling projects treating each project with expert care and dedication. Alan not only values the talents of each member of the MBR Team, he also continually works on ways to improve the business and internal processes. One of his main focuses is to stay current on new trends in the construction industry to give the customer the best possible results with the latest materials and techniques while upholding the company's reputation for excellence. His natural attention to detail serves him well as production manager, as well as when he puts on his sales hat.
Construction: 27 years; with MBR 25 years.
Expertise: Exterior Specialist in renovations including Windows and vinyl siding. Ray is not only focused on the quality service he provides for MBR customers, but also by the savings a customer receives with proper window and siding installation. With an eye on the environment, Ray makes suggestions to change the look of the home and to make the house more efficient and comfortable. He also counsels the customer on the ease of care when choosing windows and siding. With his years of experience Ray can spot exterior maintenance issues that need attention. He gets satisfaction from a job well-done when he sees the positive changes to the home.
Construction: 26 years; with MBR 15 years.
Expertise: Master carpenter, cabinetry, trim, lead carpenter. Darrell has been a master craftsman and a wonderful addition to any MBR project. With experience on hundreds of projects, his attention to the finest detail is what sets him apart. He is especially gifted in working on custom carpentry projects focusing on intricate layouts. Solving problems that would baffle others is his forte. His willingness to listen to clients to get their vision along with his easy-going nature makes Darrell a customer favorite. The high point for Darrell of working for MBR is making a positive difference in the client’s home and getting to know so many warm and friendly people.
Construction: 37 years; with MBR 14 years.
Expertise: Master drywall installer and finisher; carpenter. Besides being a drywall specialist he has versatile carpentry skills with experience in kitchens, baths, decks, and structural repairs. John knows the value of a good attitude and a trademark - his newsboy cap. He feels that everyone responds best to a smile and puts that to work on every job for MBR. He is undaunted by challenges and seeks to find the most practical and the most attractive method to solve any building project. His commitment to customer satisfaction and his dedication to finishing projects make him a valuable asset to MBR.
Construction: 30 years; with MBR 5 years.
Expertise: Master drywall installer/finisher and skilled framer. Jeremy not only excels in the drywall phase of construction; he is also a skilled and experienced framer which just happens to be his favorite stage of any project. Because framing is basically the "bones" of the building plan, he sees what the clients have in mind from start to finish and strives to surpass their expectations. Working as part of the MBR team, Jeremy thrives with every new challenge. He appreciates the vision of the client and the high standards of his teammates and MBR. Charming, friendly and "never-met-a-stranger" kind of guy, Jeremy enjoys learning about new construction ideas and techniques. He enjoys solving any problems the team may encounter and always strives to do his best.
Administrative Assistant; with MBR 12 years.
Expertise: Customer Service. Debra is the first contact potential customers have with MBR. She knows what information is essential from the administrative aspect to begin the remodel process and asks the appropriate questions to make prospective clients feel comfortable in discussing their home improvements. Her focus is professionalism as she enters all data, files the correct forms, and generally prepares the first steps of the project for the building experts, as well as general administrative support. Her warmth, understanding, and upbeat outlook help each day run a little smoother at MBR.
"Peace of mind stands out foremost in my mind. Your company performed a professional and superlative job-from the supervisor down to the working crew who take such pride and care in completing each job to ensure I was satisfied down to the smallest detail. If there was a repair job that seemed impossible the crew worked on it to make it possible. Thank you for this opportunity to have your company renew my faith--there are good quality people out there."
Gloria Allen, Winston-Salem, NC
